Expandable List
Technology Resources for McMaster Students
This page contains a collection of recommendations, tips, and resources for online security, University-provided software, and more to support students’ online learning.
Get Tech Ready – Student Checklist
This guide provides students with five steps to ensure they are tech ready before the online term begins. It outlines where to find information about learning tools, internet connection assistance, online security and tips for online learning success.
University Technology Services and IT Support Contact
UTS provides access to popular help topics that answer common technology-related questions. The Service Desk also provides IT support by phone, live chat and self-service.
This page includes information and guidelines about good ‘netiquette’ (i.e., online etiquette) for communicating and behaving on the internet. In this new learning environment, it is important for everyone to exercise and maintain the principles of mutual respect, responsibility, dignity, and the well-being of others.
This guide provides information, guidance, tips, tools, and resources to support students’ academic performance online. This page is intended to help students develop online learning skills, explore strategies for online learning, and build confidence in online learning environments.
Student Success Centre – Academic Skills
The Student Success Centre offers a variety of academic skills programs to support students’ development in key areas, such as reading, writing, and studying. Academic coaches, writing advisors, peer tutors, and workshops are available to help students become more efficient and effective.
To engage with Student Success Centre services students can check out OSCARplus to view and sign up for appointments and events. OSCARplus also connects students with thousands of employers who provide full-time, part-time and volunteer opportunities for students in all degrees and faculties.
The McMaster Library has increased access to online collections, making more than 830,000 books in their print collection available for full-text online reading. For remote library support, including accessing books, connecting to electronic resources remotely, or media creation, students can connect with the Library Remote Support Hub for assistance. McMaster Libguides can also be used for comprehensive information on time management, group work, creating presentations, and more.
Student Accessibility Services (SAS)
SAS provides academic accommodation assistance and related support to students with disabilities at McMaster. Students should contact SAS if they wish to register with the program. Additionally, SAS hosts workshops and events throughout the academic year to help students build new learning skills and knowledge, while making connections with peers and the broader McMaster community.
Archway is a support team at McMaster that works with all incoming first year students from the day they are accepted right up until second year. Students are connected with an Archway coach and mentor who will partner with them to ensure they are connected to the right information, people, and fellow students to make their year a success.
The Student Union represents approximately 24,000 undergraduate students at McMaster. All students enrolled in 18 (or more units) are members of the MSU. They provide a variety of supports and services for students at McMaster, including MSU Diversity Services, Pride Community Centre, and MSU Student Assistance Plan.
McMaster Association of Part-Time Students (MAPS)
Part-time students who don’t fall under the Student Assistance Plan can connect with the MAPs.
There are a variety of Indigenous services, student resources and community support available for Aboriginal students at McMaster.
McMaster Student Navigators
Student Navigators are available to meet with students who might be feeling lonely or isolated. They can assist students by sharing their own experiences, helping them problem solve and connecting them with the right resources.
Student Wellness Centre is available to students for appointments online and over the phone. The centre offers counselling, medical care, and health and wellness prevention and awareness programs to connect students with information, resources, and services in the McMaster and Hamilton community.
Students should be aware that physicians, nurses, and counsellors can only treat students currently residing in Ontario. Students outside of the province are asked to contact their family doctor or counselling services in their community. If you have immediate safety concerns for yourself or others use the Crisis Support Line.
Survivors of sexual violence can receive accommodations and support by connecting with the Sexual Violence Prevention and Response Office.
The University also provides access to several services related to student support and complaint resolution including the Ombuds Office, Student Support and Case Management, Equity and Inclusion Office, and the Faculty of Health Sciences Professionalism Office.
During the academic year, there are many free programs and services offered at the university for students to keep active, connected, and engaged.
The Student Success Centre offers academic and career events such as Welcome Week and the Fall Career Fair. They also offer programs such as StressLess, Meditation Circles, Walk in Nature Sessions, and more.
Mac’s Money Coach program allows students to talk to an accredited money coach that will examine their financial situation, discuss possible options, and help create a plan of action that best suits their needs.
McMaster Pulse offers fitness classes such as HIIT, Zumba, Cross Training, and more from Monday to Friday (see the weekly schedule on Instagram, Facebook, and Twitter).
The McMaster Library has an expanded collection of books and video streaming services, including the National Film Board of Canada and feature films, documentaries, and more.
The McMaster Museum offers engaging exhibitions and museum content both in-person and to enjoy from the comfort of your home.