Overview
Welcome to the Universal Design for Learning (UDL) Module!
This module explores the popular course design framework known as Universal Design for Learning (UDL). This approach to teaching, developed by the Centre for Applied Special Technology (CAST), a non-profit educational and development organization based in the United States, assumes learning environments are diverse and strives to optimize teaching and learning for all. It accomplishes this goal by outlining nine guidelines or areas of focus where instructors can and should incorporate flexibility. By providing multiple options for students to engage, comprehend and express, there is increased opportunity for academic success.
The guidelines are designed to offer concrete suggestions that are not discipline or content specific. The intention is not to make course content easier but to remove unintentional barriers so students can demonstrate their level of mastery of the essential learning activity. Guidelines are just that – guidance. They are not meant to be prescriptive. Since everyone’s teaching environment is unique, some guidelines will resonate deeply while others are more difficult to achieve. The overall goal is to move towards a more accessible classroom, not to complete all nine guidelines like a checklist.
Intended Learning Outcomes
By the end of this module, you should be able to:
- List the 9 guidelines of Universal Design for Learning (UDL).
- Describe 1-2 practical examples of how each guideline could be enacted in a learning environment.
- Apply these strategies to enhance accessibility in the classroom.
Universal Design for Learning: What is UDL?
Much like someone will ask for a Kleenex when they need a tissue, a Q-tip if they want a cotton swab, or say they “Googled” something regardless of the actual search engine used to obtain digital information, the term “UDL” has become a metonym or generic trademark. Colloquially, “UDL” is used to ubiquitously describe a multitude of accessible teaching approaches and practices. While the Learning Catalogue module on Accessible Teaching Techniques explores a broad selection of accessible teaching approaches, and touches on the basics of UDL, this module is a deep dive into the UDL framework developed by the Centre for Applied Special Technology (CAST).
The Origin of UDL
In the mid 1980’s two Harvard educated researchers, Dr. David Rose and Dr. Anne Meyer, were investigating the ways newly emerging technology – the personal computer – could enhance learning opportunities for students with disabilities. Their original intent was to enhance the student’s individual capabilities by augmenting them with these new devices but as they began to work with a cohort of disabled students they soon realized the biggest barrier was actually the fixed, inflexible curriculum.
The prescriptive nature of the classroom was preventing student learning in unintended ways. The rigid structure of a curriculum dictated what instructional content was presented, how students would engage with the content, and described how students would demonstrate mastery of the content. With this realization the research team changed focus and began using what was known within the cognitive sciences alongside what is made possible through technology to modify the curriculum, adapting it to meet the diverse student needs.
The UDL framework emphasizes flexibility in how instructional material is presented, how students demonstrate their knowledge and skills, and how they are engaged in learning.
Dr. David Rose, CAST co-founder, describes the origin of UDL on the CAST YouTube channel.
The Science Behind UDL
Drawing on cognitive psychology theory and neuroscience research, Rose and Meyer describe learning as involving three related and connected cognitive networks.
The three broad networks related to learning are:
- Recognition: the part of our brain that engages with the content in front of us – the neurological pathways from our eyes, ears and other senses and the parts of our brain that decode this sensory information.
- Skills and Strategies: the part of our brain that helps us decide how we are going to learn the content in front of us – should we take notes?, would creating a mnemonic help?, what first principles do we need to memorize?
- Prioritizing and Caring: the part of our brain that filters what’s important to pay attention to and what is background noise that can be discarded.
Rose and Meyer concluded you need three things to learn: knowledge, skills and enthusiasm. Ideally the best teaching practices will help learners attain all three.
Why Use UDL?
Studies have shown when UDL principles are applied students perform better (reviewed in Al-Azawei, Serenelli, & Lundqvist, 2016). Instructors report an appreciation for UDL because it addresses individual student needs while maintaining academic integrity and rigor (Hills, Overend, & Hildebrandt, 2022; Kennette, & Wilson, 2019).
References
Al-Azawei, A., Serenelli, F., & Lundqvist, K. (2016). Universal design for learning (UDL): A content analysis of peer-reviewed journal papers from 2012 to 2015. Journal of the Scholarship of Teaching and Learning, 16(3), 39-56.
https://doi.org/10.14434/josotl.v16i3.19295
CAST (2018). UDL: The UDL Guidelines. Universal Design for Learning Guidelines version 2.2. Retrieved January 31, 2024, from https://udlguidelines.cast.org/
Hills, M., Overend, A., & Hildebrandt, S. (2022). Faculty perspectives on UDL: Exploring bridges and barriers for broader adoption in higher education. Canadian Journal for the Scholarship of Teaching and Learning, 13(1), n1.
https://doi.org/10.5206/cjsotlrcacea.2022.1.13588
Kennette, L. N., & Wilson, N. A. (2019). Universal design for learning (UDL): Student and faculty perceptions. Journal of Effective Teaching in Higher Education, 2(1), 1-26.
https://doi.org/10.36021/jethe.v2i1.17
Posey, A., Rose, D., & Meyer, A. (2017, August 9). Celebrating a career of innovation: A retirement farewell conversation with David Rose. YouTube. https://www.youtube.com/watch?v=XW_pfwtNGF8
Rose, D. (2011, October 7). Introduction to UDL. YouTube. https://www.youtube.com/watch?v=MbGkL06EU90
Rose, D. (2019, August 23). “From Affect to Effect: Why emotional design is at the core of Universal Design for Learning” David Rose, Keynote Address – Universal Design in Education Conference. 2015. Dublin Ireland. YouTube. https://www.youtube.com/watch?v=shsfhDqZ1ss
Universal Design for Learning: The Guidelines
UDL recommends providing options and flexibility in nine key areas, termed “the guidelines.” The guidelines can be mapped to the three cognitive networks: representation, action and expression, engagement.
Guidelines in practice
Representation (Recognition)
Offer ways to customize the display of information. Allow students to alter and move teaching resources. Offer information in multiple formats such as written, verbal, and visual.
Guideline in Practice:
- Create content as HTML pages in the Learning Management System rather than uploading Word docs and PDFs.
- Consult the World Wide Web Consortium Accessibility Guidelines (WCAG) when creating digital content to algin with international standards for accessibility.
- Provide instructions for assignments verbally and in writing.
- Include captions and transcripts on video and audio media.
- Choose class texts that are available in multiple formats, such as audiobooks.
- Consider audio or video recording your lectures or lessons.
- Give options for participation where possible. For example, accept submission of written comments at the end of class as an alternative to speaking in class.
Clarify vocabulary and symbols. Clarify syntax and structures used in the discipline. Promote understanding across languages by avoiding idioms or explaining them. Illustrate examples using media or other formats.
Guideline in Practice:
- Create a glossary of commonly used terms, acronyms, and symbols.
- Contextualize examples if they rely on particular cultural or temporal knowledge.
- Invite class to share examples – they may resonate with students of similar age and background.
Provide adequate background knowledge. Highlight patterns, explain things relationally, create connections with content.
Guideline in Practice:
- Reference back to previous topics, lesson and courses.
- Remind students where they’ve encountered these examples before.
- Scaffold content by breaking it down into smaller components that build on each other.
- Anchor ideas in the bigger picture or broader context.
- Help visualize graphics through narration.
- Provide real world examples.
- Give demonstrations.
- Face learners when speaking and be aware of lighting.
- Turn on captioning when using PowerPoint or virtual teaching platforms and spaces.
Action & Expression (Skills & Strategies)
Allow students to respond and demonstrate their learning in a variety of ways. Provide multiple paths to find and engage with learning materials. Optimize access to tools and assistive technologies.
Guideline in Practice:
- In the Learning Management System, link directly to applicable content when posting announcements and reminders.
- Turn on the ‘Read Aloud’ feature in Windows to hear how screen reading software might interpret your document.
- Choose course materials that are known to work well with assistive technologies.
- Offer multiple ways of navigating course content (i.e. link directly to content).
- Considering using audio or video feedback tools available in the Learning Management System.
Communicate important information in multiple formats. Use multiple tools for construction and composition. Build aptitude and confidence by gradually decreasing support. Give learners opportunity to practice prior in an environment where trial and error is okay or prior to high-stakes assessments.
Guideline in Practice:
- Provide instructions for activities verbally and in writing.
- Have visual accompaniment such as slides or illustrations for auditory presentations.
- Provide manipulatives to add a tactile component to lessons.
- Consider having students submit drafts or works-in-progress for feedback prior to the final submission.
- Articulate process by demonstration or communal effort such as solving an example problem together.
- Consider adding media-rich content and assessments such as videos, podcasts, animations and infographics.
- Add diverse voices and perspectives by inviting guest speakers to your classroom.
- Contemplate mentorship opportunities for students.
- Unpack the multiple pathways when there is more than one approach or solution.
- Where appropriate promote the use of calculators, read-aloud software, spell check, grammar apps and text-to-speech tools.
- Provide individualized feedback to learners where possible. Use ‘release conditional’ content in the Learning Management System to progress students through progressive content or offer extra content when students are struggling.
Guide learners to set appropriate goals and encourage planning. Encourage students to not only learn the content but understand their own learning process. Allow opportunities to develop systems of information management, resource organization. Encourage reflection and monitoring one’s progress.
Guideline in Practice:
- Have learners set goals and create work plans as part of larger assignments.
- Break down long-term goals into short-term objectives.
- Share helpful tools such as a reference managers, note taking tools and templates.
- Encourage students to document their process with a portfolio.
- Have students write and reflect on what they’re hoping to get out of a learning opportunity.
- Prompt students to reflect by encouraging them to stop and think, show their work or explain their reasoning.
- Share supports available through McMaster’s Student Success Centre and highlight the offerings that might be of particular interest to your students such as the First-Year Experience program, the Writing and Academic Skills workshops or the annual Exam Prep and Self-Care sessions.
Engagement (Prioritizing & Caring)
Allow learners choice and autonomy where possible. Optimize relevance, value, and authenticity. Take effort to reduce distractions. Proactively identify and remove or reduce barriers to learning, for example a lack of foundational or assumed knowledge.
Guideline in Practice:
- Give options on how to submit work such as offering the option to do a written paper or a presentation.
- Allow learners to participate in the design of assessments.
- Provide flexible deadlines where possible.
- Remove time limits where possible.
- Remind learners of upcoming deadlines.
- Allow students some choice regarding topic.
- Student input on grading scheme or rubric such as the type of rewards or recognition available.
- Consider use contract-based or specifications-based grading.
- Share anti-distraction techniques such as putting phones in airplane mode, using a timer or the Pomodoro method(work for a period of time, break for a period of time).
- Offer protected work time in tutorials or as an integrated part of the curriculum.
- Involve learners in setting goals.
- Vary activities and sources of information so that they can be personalized, culturally relevant, responsive, inclusive and ability appropriate.
- Allow exploration and experimentation.
- Encourage students to solve problems in novel ways or make sense of complex ideas creatively.
- Break down large assessments into stages or steps.
- Offer opportunities for practice, especially prior to major assessments.
- Create and share rubrics to communicate expectations clearly.
- If there is a lack foundational knowledge, consider providing optional resources. These could be curated from existing Open Educational Resources (OERs), such as the eCampus Open Library.
Learning is challenging. Endeavour to build student’s ability to persist and navigate these challenges.
Guideline in Practice:
- Share intended learning outcomes on the course syllabus.
- State the goals and objectives as you begin a lesson or at the start of a module or piece of content.
- Give a ‘why’ – why are we learning this? Why is this content important?
- Thoughtfully approach workload and demands on the student – avoid having multiple assessments due at the same time. Consider where in term difficult content is introduced.
- Create a space where learners can interact and support each other such as a discussion board.
- Encourage collaborative work where appropriate.
- Encourage students to develop and share resources among themselves.
- Set group work up for success by clearly defining roles or responsibilities and establishing a group agreement. This could be instructor facilitated or the students in the group negotiating. There are many examples in the chapter, ‘The Collaborator’ of the Liberated Learners eBook.
- Give feedback on how learners can improve. Ideally feedback is frequent, timely, and specific.
- Provide feedback that is substantive and informative rather than comparative or competitive
- Emphasize process, effort and improvement in meeting standards as alternatives to external evaluation and competition.
Encourage students to take responsibility for their own learning and provide multiple options for how they might take on this responsibility. Facilitate personal coping skills and strategies. Develop opportunities for self-assessment and reflection.
Guideline in Practice:
- Provide prompts, reminders, guides, rubrics, checklists to help increase length of time on-task and elevate frequency of self-reflection.
- Provide tools that promote and achieve goal-setting.
- Support activities that encourage self-reflection and identification of personal goals.
- Provide supports for developing coping skills.
- Appropriately handling judgements of “natural” aptitudes.
- Offer tools that help learners to track their progress.
Reflection activity
References
Avenue to Learn Knowledge Base. Avenue Help. (n.d.). https://avenuehelp.mcmaster.ca/exec/
CAST(2018). UDL: The UDL Guidelines. Universal Design for Learning Guidelines version 2.2. [Retrieved January 31, 2024], from https://udlguidelines.cast.org/
World Wide Web Consortium (W3C) Accessibility Guidelines (WCAG) 2.2 (Updated 5 October 2023. First published July 2005). Web Content Accessibility Guidelines (WCAG) Overview. Web Accessibility Initiative (WAI). [Retrieved January 31, 2024], from https://www.w3.org/WAI/standards-guidelines/
Universal Design for Learning: Critiques of UDL
Accessibility isn’t Inclusivity
It is tempting to offer up UDL as the solution to all classroom issues – after all the term ‘Universal’ implies it’s suitable for all learners – but it is impossible to address the true diversity of a learning space with one method.
- Accommodations
- There are times when individual accommodation is the best path.
- Intersectionality
- UDL addresses ability/disability, with a strong focus on physical modality, vision and hearing. Many scholars have pointed out its limitations in addressing race, gender, sexuality, and other dimensions of the human experience.
Alternative Frameworks
There are a number of organizations and individuals who have expanded on the principles of UDL or imagined new frameworks to address some of shortcomings of UDL. Each framework has its own strengths and challenges.
The Universal Instructional Design framework developed by the University of Guelph expands upon the principles of UDL highlighting seven tenets that must be upheld to create accessible and inclusive learning spaces:
- Be accessible and fair
- Be straightforward and consistent
- Provide flexibility in use, participation and presentation
- Be explicitly present and readily perceived
- Provide a supportive learning environment
- Minimize unnecessary physical effort requirements
- Ensure a learning space that accommodates both students and instructional methods
The DO-IT framework promotes designing learning environments that are usable by everyone, to the greatest extent possible, without adaptation. To achieve this educators should consider three aspects of learner experience: usability, accessibility and inclusivity.
The Inclusive Design Guide is not a framework but a curated collection of insights, practices, tools and activities that promote spaces where all people feel welcomed, invited and can confidently contribute.
References
Burgstahler, S. (n.d.). Universal Design of Instruction (UDI): Definition, principles, guidelines, and examples. Universal Design of Instruction (UDI): Definition, Principles, Guidelines, and Examples | DO-IT. https://www.washington.edu/doit/universal-design-instruction-udi-definition-principles-guidelines-and-examples
OCAD University . (n.d.). The Inclusive Design Guide. Welcome to The Inclusive Design Guide | The Inclusive Design Guide The Inclusive Design Guide. https://guide.inclusivedesign.ca/
University of Guelph . (n.d.). Universal Instructional Design. Universal Instructional Design – UofG OpenEd. https://opened.uoguelph.ca/student-resources/Universal-Instructional-Design
Universal Design for Learning: Summary
In this module, we:
- Explored the 9 UDL guidelines and cited many examples of how the guidelines can be put into practice.
- Considered the shortcomings of UDL and investigated some alternative frameworks.
You should now be able to:
- List the 9 guidelines of Universal Design for Learning (UDL).
- Describe 1-2 practical examples of how each guideline could be enacted in a learning environment.
- Apply these strategies to enhance accessibility in the classroom.
If you’d like to continue your learning, check out the Learning Catalogue module on Accessible Teaching Techniques, the MacPherson Institute Events Calendar for the next offering of our Universal Design for Learning Workshop series, or the CAST-UDL Website for additional resources and events.
Learning Catalogue Module Reflection and Feedback
At present, this reflection and feedback form is currently only available to those with a McMaster email address. If you would like a copy of the form, please contact mi@mcmaster.ca.
To record your final reflections for your journals or portfolios and to help us enhance and improve the learning experience of this module, please complete the Learning Catalogue Module Reflection and Feedback form.
- You will need your MacId to access the form.
- Ensure you select the option Send me an email receipt of my options at the bottom of the form.
References
Al-Azawei, A., Serenelli, F., & Lundqvist, K. (2016). Universal design for learning (UDL): A content analysis of peer-reviewed journal papers from 2012 to 2015. Journal of the Scholarship of Teaching and Learning, 16(3), 39-56.
https://doi.org/10.14434/josotl.v16i3.19295
Avenue to Learn Knowledge Base. Avenue Help. (n.d.). https://avenuehelp.mcmaster.ca/exec/
Burgstahler, S. (n.d.). Universal Design of Instruction (UDI): Definition, principles, guidelines, and examples. Universal Design of Instruction (UDI): Definition, Principles, Guidelines, and Examples | DO-IT. https://www.washington.edu/doit/universal-design-instruction-udi-definition-principles-guidelines-and-examples
CAST (2018). UDL: The UDL Guidelines. Universal Design for Learning Guidelines version 2.2. Retrieved January 31, 2024, from https://udlguidelines.cast.org/
Furnham, A., De Siena, S., & Gunter, B. (2002). Children’s and adults’ recall of children’s news stories in both print and audio-visual presentation modalities. Applied Cognitive Psychology, 16(2), 191-210.
https://doi.org/10.1002/acp.777
Gerlic, I., & Jausovec, N. (1999). Multimedia: Differences in cognitive processes observed with EEG. Educational Technology Research and Development, 47(3), 5-14.
https://doi.org/10.1007/bf02299630
Kalyuga, S., Chandler, P., & Sweller, J. (2000). Incorporating learner experience into the design of multimedia instruction. Journal of Educational Psychology, 92(1), 126-136.
https://doi.org/10.1037/0022-0663.92.1.126
Leahy, W., Chandler, P., & Sweller, J. (2003). When auditory presentations should and should not be a component of multimedia instruction. Applied Cognitive Psychology, 17(4), 401-418.
https://doi.org/10.1002/acp.877
Linebarger, D. L. (2001). Learning to read from television: The effects of using captions and narration. Journal of Educational Psychology, 93(2), 288-298.
https://doi.org/10.1037/0022-0663.93.2.288
Mayer, R. E. (2003). The promise of multimedia learning: Using the same instructional design methods across different media. Learning & Instruction, 13(2), 125-139.
https://doi.org/10.1016/S0959-4752(02)00016-6
Moreno, R., & Mayer, R. E. (2002). Verbal redundancy in multimedia learning: When reading helps listening. Journal of Educational Psychology, 94(1), 156.
https://doi.org/10.1037/0022-0663.94.1.156
OCAD University. (n.d.). The Inclusive Design Guide. Welcome to The Inclusive Design Guide | The Inclusive Design Guide The Inclusive Design Guide. https://guide.inclusivedesign.ca/
Posey, A., Rose, D., & Meyer, A. (2017, August 9). Celebrating a career of innovation: A retirement farewell conversation with David Rose. YouTube. https://www.youtube.com/watch?v=XW_pfwtNGF8
Rose, D. (2011, October 7). Introduction to UDL. YouTube. https://www.youtube.com/watch?v=MbGkL06EU90
Rose, D. (2019, August 23). “From Affect to Effect: Why emotional design is at the core of Universal Design for Learning” David Rose, Keynote Address – Universal Design in Education Conference. 2015. Dublin Ireland. YouTube. https://www.youtube.com/watch?v=shsfhDqZ1ss
Tabbers, H. K., Martens, R. L., & van Merriënboer, J. J. G. (2004). Multimedia instructions and cognitive load theory: Effects of modality and cueing. British Journal of Educational Psychology, 74(1), 71-81.
https://doi.org/10.1348/000709904322848824
Tindall-Ford, S., Chandler, P., & Sweller, J. (1997). When two sensory modes are better than one. Journal of Experimental Psychology: Applied, 3(4), 257-287.
https://doi.org/10.1037/1076-898X.3.4.257
University of Guelph. (n.d.). Universal Instructional Design. Universal Instructional Design – UofG OpenEd. https://opened.uoguelph.ca/student-resources/Universal-Instructional-Design
World Wide Web Consortium (W3C) Accessibility Guidelines (WCAG) 2.2 (Updated 5 October 2023. First published July 2005). Web Content Accessibility Guidelines (WCAG) Overview. Web Accessibility Initiative (WAI). Retrieved January 31, 2024, from https://www.w3.org/WAI/standards-guidelines/
World Wide Web Consortium (W3C) Accessibility Guidelines (WCAG) 3.0 Working Draft. (July 24, 2023). Web Content Accessibility Guidelines (WCAG) Overview. Web Accessibility Initiative (WAI). Retrieved January 31, 2024, from https://www.w3.org/TR/wcag-3.0/